Understanding Patients' Needs in Diabetes for Mobile Health -- A Case Study

Abstract

To understand how to encourage patients to become involved in mobile health (mHealth) development, and to identify their needs that existing mHealth services to not meet, we conducted a case study with diabetes patients. First, we used video analysis or interview to assess the usability of existing apps. Second, we conducted interviews with patients to elicit their clinical needs. We conclude that an mHealth app should provide 1) a function that can inform information about their insulin reaction to specific foods that they have previously eaten, 2) a report in doctor-familiar format to communicate with doctor easily, and 3) reviews of restaurants in SNS format. We developed a blood glucose management software Glucolight.