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Data-driven Customer Process Management: A New Paradigm for Co-Creating Value with Customer Data
- Title
- Data-driven Customer Process Management: A New Paradigm for Co-Creating Value with Customer Data
- Authors
- 김광재; 임치현; 김기훈; 김민준; Maglio Paul
- Date Issued
- 2016-06-18
- Publisher
- AMA SERVSIG
- Article Type
- Conference
- Citation
- SERVSIG 2016, 2016-06-18
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Related Researcher
- 김광재KIM, KWANG JAE
- Dept. of Industrial & Management Eng.