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Prioritizing alternatives for customer relationship improvement through importance-influence analysis: a case study with Mobile Telecommunication Company
- Title
- Prioritizing alternatives for customer relationship improvement through importance-influence analysis: a case study with Mobile Telecommunication Company
- Authors
- 김지윤
- Date Issued
- 2005
- Publisher
- 포항공과대학교
- URI
- http://postech.dcollection.net/jsp/common/DcLoOrgPer.jsp?sItemId=000001907174
https://oasis.postech.ac.kr/handle/2014.oak/7392
- Article Type
- Thesis
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