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dc.contributor.author이진en_US
dc.date.accessioned2014-12-01T11:46:36Z-
dc.date.available2014-12-01T11:46:36Z-
dc.date.issued2010en_US
dc.identifier.otherOAK-2014-00237en_US
dc.identifier.urihttp://postech.dcollection.net/jsp/common/DcLoOrgPer.jsp?sItemId=000000564628en_US
dc.identifier.urihttps://oasis.postech.ac.kr/handle/2014.oak/739-
dc.descriptionMasteren_US
dc.description.abstractProduct-Service System (PSS) is an integrated combination of products and services designed to satisfy customers’ needs. PSS is getting important in that it provides economical and environmental benefits to both company and user. PSS idea means broad outline of the PSS business model to satisfy customers. PSS idea evaluation is necessary for deriving a successful PSS idea.This thesis aims to suggest a systematic methodology to evaluate the PSS idea, called a PSS idea evaluation system. The PSS idea evaluation system consists of assessment criteria and procedures to utilize the criteria. PSS evaluation criteria consist of the sustainability criteria and the customer-oriented criteria. The sustainability criteria are derived by adopting several indices developed by existing works related to sustainability index. For the customer-oriented criteria, PSS key success factors are employed, which is 1) enhancement of convenience, 2) customization of customer value delivery system, 3) creation of new function, 4) reduced investing cost in the early stage as well as in total, and 5) improved level of the interaction between the PSS provider and customersCase studies are conducted on three types of PSS. We conclude the suggestion assessment criteria are fitted well for the three types of PSS. It is expected that the suggested PSS idea evaluation system could support the development of a successful PSS idea.en_US
dc.languagekoren_US
dc.publisher포항공과대학교en_US
dc.rightsBY_NC_NDen_US
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/2.0/kren_US
dc.title고객관점의 평가를 고려한 제품-서비스 통합시스템(PSS) 아이디어 평가체계 개발en_US
dc.title.alternativeDevelopment of Product-Service System Idea Evaluation System Considering Customer Perspectiveen_US
dc.typeThesisen_US
dc.contributor.college일반대학원 기계산업공학부en_US
dc.date.degree2010- 2en_US
dc.contributor.department산업경영공학과en_US
dc.type.docTypeThesis-

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